Shipping Policy
Fast, reliable shipping for all your premium food products.
Last updated: December 2024
Shipping Overview
We are committed to delivering your premium food products safely and efficiently. Our shipping policy ensures that your orders arrive in perfect condition and within the promised timeframe.
Shipping Methods
Standard Shipping
- 5-7 business days
- Free on orders over $50
- $9.99 for orders under $50
- Ground transportation
Express Shipping
- 2-3 business days
- $19.99 flat rate
- Priority handling
- Air transportation
Overnight Shipping
- Next business day
- $29.99 flat rate
- Premium service
- Guaranteed delivery
International Shipping
- 7-14 business days
- $39.99 flat rate
- Customs handling
- Tracking included
Delivery Areas
Domestic Shipping
- All 50 US states
- Washington DC
- Puerto Rico
- US Virgin Islands
International Shipping
- Canada
- United Kingdom
- Australia
- European Union
Processing Times
Note: Processing times are separate from shipping times and are not included in delivery estimates.
- Standard Orders: 1-2 business days
- Custom Orders: 3-5 business days
- Bulk Orders: 5-7 business days
- Holiday Periods: Additional 2-3 business days
Shipping Costs
| Order Value | Standard | Express | Overnight |
|---|---|---|---|
| Under $25 | $9.99 | $19.99 | $29.99 |
| $25 - $49.99 | $7.99 | $19.99 | $29.99 |
| $50 - $99.99 | FREE | $19.99 | $29.99 |
| $100+ | FREE | $9.99 | $19.99 |
Special Handling
Temperature-Sensitive Items
- Cold chain shipping
- Insulated packaging
- Ice packs included
- Expedited delivery
Fragile Items
- Extra protective packaging
- Fragile handling
- Signature required
- Insurance included
Delivery Issues
If you experience any issues with your delivery, please contact us immediately:
- Damaged Package: Report within 24 hours of delivery
- Missing Items: Contact us immediately with order number
- Late Delivery: We'll investigate and provide updates
- Wrong Address: Contact us before delivery attempt
- Refused Delivery: Return shipping fees may apply
Tracking Information
We provide tracking information for all shipments:
- Tracking number sent via email
- Real-time updates on delivery status
- Estimated delivery timeframes
- Delivery confirmation notifications
- Access to carrier tracking systems
International Shipping
Important: International customers are responsible for customs duties, taxes, and fees. These are not included in our shipping costs.
- Customs documentation provided
- Duty and tax estimates available
- Restricted items clearly marked
- Delivery timeframes may vary
- Local carrier delivery
Holiday Shipping
During peak holiday periods, we implement special shipping procedures:
- Extended processing times
- Priority handling for express orders
- Holiday cut-off dates announced
- Additional shipping options available
- Gift wrapping services offered
Shipping Support
For shipping questions or issues, contact our support team:
shreemmfoodproductindia@gmail.com
Phone
+91 93440 01230
+91 93800 01230
Live Chat
Available 24/7 on our website
Support Hours
Mon-Fri: 9AM-6PM EST
Effective Date: December 1, 2024
Last Updated: December 1, 2024